An Honest Review of Jackpot City Casino

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  • 67+ Live Dealer Games
  • 15+ Supported Currencies
  • Unique Bonus Wheel

Welcome bonus 100% up to €1600

Payment Methods

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If you’re looking for an honest review of Jackpot City Casino then you’re in the right place. We’ve explored every element of this online casino site from payment methods and safety to casino games and customer support to give you an idea of what to expect should you decide to register at this online casino. So, if you’re wondering what bonuses there are, what wagering requirements will have to be met and if it can be considered an overall rewarding casino then keep reading to learn all of the answers to your questions.

  • Aleksandra Nolan
  • Updated: 14.04.2022

  • Updated: 14.04.2022

    An Introduction to Jackpot City Casino

    Because Jackpot City Casino was established in 1998, making it one of the first internet-based casinos to hit the online gambling scene, we were more than a little surprised as we started inspecting all that’s on offer to members of the site. Because we feel it’s important for players to get a realistic idea about every casino we review, we’ve provided everything you need to know about becoming a member of Jackpot City Casino without sugar-coating a thing. So, before you go ahead and register, read through everything we learned during our review.

    Jackpot City Casino Welcome Bonus

    Jackpot City Casino's Welcome Bonus

    What You Need to Know Before Claiming Jackpot City’s Welcome Bonus

    When it comes to Jackpot City Casino’s bonus page there’s not really much else to look forward to besides the welcome offer and bonus wheel. New players will have the chance to claim 100% up to €16,000. However, you may be a little hesitant after reading through the Terms and Conditions page for this bonus.

    Players will need to wager the bonus amount 70x in order to receive any money won and even after meeting the wagering requirements your winnings will be capped at 6 times your first deposit amount and unless you’ve won a progressive jackpot any amount that exceeds the sum of 6x your deposit amount will be forfeited.

    The bonus itself is spread out over your first four deposits and because every deposit will give you the chance to claim 100% up to €400, we’ve provided one example of how to work out the wagering requirements for this bonus as well as how to work out the maximum amount you can withdraw after meeting the requirements.

    • Offer: 100% up to €400
    • Rules: Players must wager the bonus funds received at least 70x before the bonus balance will be transferred to the cash balance.
    • Deposit Made: €200
    • Bonus Received: €200
    • Minimum Wagering Requirements: €200 x 70 = €14,000
    • Maximum Withdrawal After Meeting Requirements: €200 x 6 = €1,200

    Payment Methods Available at Jackpot City

    Payment Methods That Can be Used to Make Transactions at Jackpot City Casino

    With a total of 8 different deposit methods, there’s not a tonne of options available to Jackpot City Casino players. This comes as quite a disappointment as even though the accepted payment methods are fairly popular, not every casino player will have access to these limited options. As a result, there are some who would prefer another casino that offers a wider variety of methods.

    When we made our way to the Deposits page we were stunned to find that nine times out of ten we were presented with an error stating that we should try again or contact customer support for assistance. Only after an hour or so were we finally able to access the page. If this is a problem that many players face it could end up earning jackpot City a less than stellar reputation within the gambling community. What we found on the payments page includes well-known payment methods that are trusted by hundreds of online gamblers, a few of which include:

    Visa logo


    Visas are a great way for players to make instant deposits and speedy withdrawals at Jackpot City Casino. Because this method is available in over 200 countries, millions of people all over the world already have access to this payment method which makes it an extremely convenient way to fund your casino account provided you know how to gamble responsibly using a credit card.

    Jackpot City Casino Neteller


    Available in over 100 countries, Neteller has become the deposit method of choice for many online gamblers in the world. Both deposits and withdrawals are instantly processed by Neteller meaning that when the time comes to withdraw your big win, you’ll get to enjoy your prize money as soon as Jackpot City Casino has successfully verified your identity and processed the transaction.

    Jackpot City Casino Skrill


    Available in 40+ currencies in over 120 countries, Skrill is the perfect E-wallet solution for players who aren’t comfortable with sharing sensitive information like banking details and card numbers with an online casino site. Although you may need to pay a fee of between 0%-5%, you can enjoy instant deposits and withdrawals that will reflect within 2-48 hours!

    Jackpot City Casino's Licence

    Jackpot City Casino Boasts a Trusty Casino Licence From the Malta Gaming Authority

    Even though the wagering requirements may be unfavourable at this casino, you’ll never have to worry about whether or not the information you share with the site is at risk. This site uses the latest encryption technology to ensure your financial information is safe and because it’s fully licensed and regulated by the Malta Gaming Authority, you can rest easy knowing that all of the games you play have been tested by independent companies and have been declared completely random and fair.

    Jackpot City Casino Licence

    Game Providers at Jackpot City Casino

    4 Popular Game Providers Powering Up Jackpot City Casino’s Lobby

    Thanks to the 4 world-renowned game providers, Microgaming, Pragmatic Play and Ezugi, players who choose to register at this site will be treated to some of the most popular casino games online. The games have all been sorted into categories, making it easy to find your way from one thrilling option to the next. Below you’ll find a few of the categories you can look forward to as a member of Jackpot City Casino.

    Jackpot City Casino Video Slots

    Exciting Slots 

    Hyper Gold

    Assassin Moon

    Jurassic Park

    Jackpot City Casino Blackjack

    Immersive Table Games 

    Match Day

    Sweet Bonanza Candy Land

    Vegas Single Deck Blackjack

    Jackpot City Casino Video Poker

    Exciting Video Poker Games

    Deuces Wild

    Aces & Faces

    Hold’em Poker

    Jackpot City Casino Games

    There are Hundreds of Online Casino Games to be Enjoyed at Jackpot City Casino

    As far as design goes, Jackpot City Casino captures your attention with its sleek purple and black theme. The site is divided into three categories: Casino, Real & Live and Vegas. All of which present players with a range of entertaining options. The majority of the games on this gambling site are slots that can be enjoyed in demo mode, meaning you get to try out a variety of games before deciding which one you’d like to spend real money on.

    According to customer support, there are over 700 games at this casino. However, the site itself states that there are over 500 casino games. Although it’s a minor fault, it could cause a lot of players to seek alternative gambling sites if they’re after a wide variety of gambling options.

    The Live Games Available at Jackpot City Casino

    67 Live Casino Games Await Jackpot City Casino Players

    We were impressed with the fact that Jackpot City Casino offers players the chance to enjoy 67 popular live casino games. Because not everyone is able to head on over to a nearby land-based casino, it’s important that casinos offer a range of live dealer options. By becoming a member at Jackpot City Casino you’ll get to experience the following live games:

    • Live Baccarat
    • Live Football Studio
    • Crazy Time
    • Mega Wheel
    • Real Blackjack

    No Jackpot City Sportsbook

    Bettors Will be Disappointed With the Lack of Sports Betting Opportunities at This Casino

    We were a little surprised to find that although there are hundreds of options for classic casino players to enjoy at Jackpot City Casino, the site has failed to cater for sports fans. We hope that because sports betting has grown in popularity over the years that this casino will include a sportsbook and perhaps a few sports bonuses in the near future.

    Download the Jackpot City Mobile App

    Play Games Wherever You are With This Downloadable Mobile App

    One thing Jackpot City Casino has that many other sites don’t is a downloadable app which is a definite plus for all busy gamblers. If you own an iOS device, you’ll be able to access the app with ease by downloading it from the iOS App Store. Although Android users will need to download the APK file, the process is simple and can be completed by following these easy steps.


    Use your Android device to visit the casino’s site and click on the Android logo

    Jackpot City Casino Download Step 1


    Press Open once the APK file has been downloaded

    Jackpot City Casino Download Step 2


    Go to your device’s settings and click on Security to allow downloads from unknown sources

    Jackpot City Casino Download Step 3


    Once the app has been downloaded either register or log in to your account

    Jackpot City Casino Download Step 4

    Jackpot City Casino Pros & Cons

    The Pros and Cons You Should Consider Before Registering at Jackpot City Casino

    Jackpot City Casino is far from perfect. However, there are a few really good features we believe many players will enjoy. For example, there are hundreds of games powered by experienced developers and you’ll be able to access your favourite titles within seconds thanks to the downloadable app. Below we’ve listed a few pros and cons we’ve come across during our review of Jackpot City Casino.

    The Advantages of Playing at Jackpot City Casino

    • There’s a Range of Popular Live Casino Games: There are 67 popular live games on offer at Jackpot City Casino which means you won’t have to travel far and wide to experience the thrilling atmosphere that comes with playing at a luxury land-based casino.
    • There’s a Downloadable App: As a member of Jackpot City Casino, you’ll be able to enjoy exciting casino games by either downloading the app on your iOS App Store or by downloading the APK file for Android which can be accessed on the casino’s site.

    The Disadvantages of Playing at Jackpot City Casino

    • Unfavourable Wagering Requirements: Players need to wager the bonus received at least 70x before being able to withdraw. After meeting the requirements the withdrawal will be capped at 6x the player’s first deposit amount.
    • No Sportsbook: There are no ways for sports fans to enjoy placing bets on sports events at Jackpot City Casino.
    • Limited Bonus Offers: Apart from the bonus wheel and welcome offer there are no additional rewards for players to look forward to at this casino.


    • There’s a Downloadable App
    • There’s a Range of Popular Live Casino Games


    • No Sportsbook
    • Unfavourable Wagering Requirements

    Jackpot City Customer Support

    About Jackpot City’s Customer Support

    After contacting the customer support at Jackpot City Casino we found that because the support team provides vague answers it could cause a lot of frustration for players. We asked about the number of game providers in an effort to test their knowledge and response time and received an answer telling us to view the casino’s site for the information we need. After pushing for answers we finally received a helpful response in 10 minutes or so.

    Although we eventually received the information we requested we suggest that Jackpot City Casino puts a little more effort into training their customer support team because when we asked another question regarding the available games the agent we spoke to said they think it’s 700+ but can’t give us a definite answer.

    Our Jackpot City Casino Review Conclusion

    What We Think About Jackpot City Casino

    When we first learned that Jackpot City Casino was established in 1998 we thought we were in for an exciting experience. However, we were disappointed to find that there are more than a few improvements that can be made. The customer support didn’t offer much assistance and took quite a while to reply, the information on the site needs to be updated and the wagering requirements seem a bit steep considering the withdrawal limit for winnings will be capped at 6x the deposit amount.

    However, the site does boast a trusty casino licence and offers a downloadable app which is a major plus for gamblers who find themselves on the go a lot. With that being said, if you’re looking for a site that’s got everything from a sportsbook to a Promotions page filled with exciting offers you might want to give Jackpot City Casino a skip for now.

    Welcome bonus 100% up to €1600

    Aleksandra Nolan

    Experienced online casino writer and reviewer who loves to share her knowledge and experience with others. She enjoys analyzing the latest trends in the industry and offering valuable tips to help others by having the most from betting at online casinos. She is constantly looking for new and interesting topics to write about and stays up-to-date on the latest changes in the online gambling industry.