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If you’re looking for an honest review of Jackpot City Casino then you’re in the right place. We’ve explored every element of this online casino site from payment methods and safety to casino games and customer support to give you an idea of what to expect should you decide to register at this online casino. So, if you’re wondering what bonuses there are, what wagering requirements will have to be met and if it can be considered an overall rewarding casino then keep reading to learn all of the answers to your questions.
Because Jackpot City Casino was established in 1998, making it one of the first internet-based casinos to hit the online gambling scene, we were more than a little surprised as we started inspecting all that’s on offer to members of the site. Because we feel it’s important for players to get a realistic idea about every casino we review, we’ve provided everything you need to know about becoming a member of Jackpot City Casino without sugar-coating a thing. So, before you go ahead and register, read through everything we learned during our review.
Jackpot City Casino's Welcome Bonus
When it comes to Jackpot City Casino’s bonus page there’s not really much else to look forward to besides the welcome offer and bonus wheel. New players will have the chance to claim 100% up to €16,000. However, you may be a little hesitant after reading through the Terms and Conditions page for this bonus.
Players will need to wager the bonus amount 70x in order to receive any money won and even after meeting the wagering requirements your winnings will be capped at 6 times your first deposit amount and unless you’ve won a progressive jackpot any amount that exceeds the sum of 6x your deposit amount will be forfeited.
The bonus itself is spread out over your first four deposits and because every deposit will give you the chance to claim 100% up to €400, we’ve provided one example of how to work out the wagering requirements for this bonus as well as how to work out the maximum amount you can withdraw after meeting the requirements.
Jackpot City Casino's Licence
Even though the wagering requirements may be unfavourable at this casino, you’ll never have to worry about whether or not the information you share with the site is at risk. This site uses the latest encryption technology to ensure your financial information is safe and because it’s fully licensed and regulated by the Malta Gaming Authority, you can rest easy knowing that all of the games you play have been tested by independent companies and have been declared completely random and fair.
Jackpot City Casino Games
As far as design goes, Jackpot City Casino captures your attention with its sleek purple and black theme. The site is divided into three categories: Casino, Real & Live and Vegas. All of which present players with a range of entertaining options. The majority of the games on this gambling site are slots that can be enjoyed in demo mode, meaning you get to try out a variety of games before deciding which one you’d like to spend real money on.
According to customer support, there are over 700 games at this casino. However, the site itself states that there are over 500 casino games. Although it’s a minor fault, it could cause a lot of players to seek alternative gambling sites if they’re after a wide variety of gambling options.
The Live Games Available at Jackpot City Casino
We were impressed with the fact that Jackpot City Casino offers players the chance to enjoy 67 popular live casino games. Because not everyone is able to head on over to a nearby land-based casino, it’s important that casinos offer a range of live dealer options. By becoming a member at Jackpot City Casino you’ll get to experience the following live games:
Jackpot City Casino's Website
No Jackpot City Sportsbook
We were a little surprised to find that although there are hundreds of options for classic casino players to enjoy at Jackpot City Casino, the site has failed to cater for sports fans. We hope that because sports betting has grown in popularity over the years that this casino will include a sportsbook and perhaps a few sports bonuses in the near future.
Download the Jackpot City Mobile App
One thing Jackpot City Casino has that many other sites don’t is a downloadable app which is a definite plus for all busy gamblers. If you own an iOS device, you’ll be able to access the app with ease by downloading it from the iOS App Store. Although Android users will need to download the APK file, the process is simple and can be completed by following these easy steps.
Use your Android device to visit the casino’s site and click on the Android logo
Press Open once the APK file has been downloaded
Go to your device’s settings and click on Security to allow downloads from unknown sources
Once the app has been downloaded either register or log in to your account
Jackpot City Casino Pros & Cons
Jackpot City Casino is far from perfect. However, there are a few really good features we believe many players will enjoy. For example, there are hundreds of games powered by experienced developers and you’ll be able to access your favourite titles within seconds thanks to the downloadable app. Below we’ve listed a few pros and cons we’ve come across during our review of Jackpot City Casino.
Jackpot City Customer Support
After contacting the customer support at Jackpot City Casino we found that because the support team provides vague answers it could cause a lot of frustration for players. We asked about the number of game providers in an effort to test their knowledge and response time and received an answer telling us to view the casino’s site for the information we need. After pushing for answers we finally received a helpful response in 10 minutes or so.
Although we eventually received the information we requested we suggest that Jackpot City Casino puts a little more effort into training their customer support team because when we asked another question regarding the available games the agent we spoke to said they think it’s 700+ but can’t give us a definite answer.
Our Jackpot City Casino Review Conclusion
When we first learned that Jackpot City Casino was established in 1998 we thought we were in for an exciting experience. However, we were disappointed to find that there are more than a few improvements that can be made. The customer support didn’t offer much assistance and took quite a while to reply, the information on the site needs to be updated and the wagering requirements seem a bit steep considering the withdrawal limit for winnings will be capped at 6x the deposit amount.
However, the site does boast a trusty casino licence and offers a downloadable app which is a major plus for gamblers who find themselves on the go a lot. With that being said, if you’re looking for a site that’s got everything from a sportsbook to a Promotions page filled with exciting offers you might want to give Jackpot City Casino a skip for now.
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