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Date: 9 September 2021
SPCasinos.com (“Company”, “we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at hello[at]spcasinos.com
We do not collect personal information actively. Any personal information we process will only be information that you voluntarily provide to us when contacting us directly through the Websites or Apps.
How Information is Used
We only share and disclose your Personal Data with your consenting the following situations:
Our servers are located in European data centers. If you are accessing our Websites from outside of Europe, please be aware that your Personal Data may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your Personal Data.
Any transfer of your Personal Data outside the European Economic Area will always be based on:
We are not responsible for the content or privacy and security practices of any third parties. We cannot ensure the safety of any information that you share with third-party providers who advertise, including other websites, services or applications that are not affiliated with our Websites.
Time and Safety of Information Stored
While you are a customer, we will need to retain your Personal Data to meet our legal and contractual requirements. However, when you stop using our services, we will retain your Personal Data for a period of five years. There are several reasons why we keep your Personal Data, including:
When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymise it, or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.
We have implemented appropriate technical and organisational security measures designed to protect the security of any Personal Data we process. We have a dedicated anti-fraud department and have advanced systems in place to detect and prevent suspicious activity. Any account involved in suspicious activity will be suspended and subjected to a very thorough investigation. If, as a user, you have any concerns about activities involving your account, such as transactions you do not recognise in your transaction history, or unexpected changes in your balance, please contact us immediately. Although we will do our best to protect your Personal Data, please also remember that we cannot guarantee that the internet itself is entirely secure. Transmission of Personal Data to and from our Websites is at your own risk. You should only access the services within a secure environment.
Information of Minors
We do not knowingly solicit data from or market to children under eighteen (18) years of age. By using the Websites, you represent that you are at least eighteen (18) years of age. If we learn that Personal Data from users less than eighteen (18) years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such Personal Data from our records. If you become aware of any data we have collected from children under age eighteen (18), please contact us at hello[at]spcasinos.com.
User Privacy Rights
You have certain rights under applicable data protection laws. These may include the right to
(i) Request access and obtain a copy of your Personal Data:
You have the right to request a copy of your Personal Data. Furthermore, you also have the right to request that your Personal Data in our possession that is possibly incorrect, or that has changed since you originally provided it, be updated or removed. These requests are processed free of charge and can be sent via email to hello[at]spcasinos.com
(ii) Request rectification or erasure:
You can ask us to remove your Personal Data (the “right to be forgotten”). This happens, for example, when:
This right is subject to a mandatory retention period, pursuant to local laws and regulations.
(iii) Restrict the processing of your Personal Data:
You have the right to ask us to restrict (“block” or “suppress”) the processing of your Personal Data. When processing is restricted, we may still retain your Personal Data, but we will not use it further. We maintain a list of those who have asked us to block further use of their Personal Data, to ensure that this restriction is respected in the future. You can exercise this right when:
(iv) Data Portability:
You have the right to receive the Personal Data you have provided to us, in a commonly used automatically processable format. This allows you to obtain your data and reuse it for your own purposes and for various services.
However, this is not a general right and only arises when the processing of your Personal Data:
(v) Object to data processing:
In certain circumstances, you may also have the right to object to the processing of your Personal Data which is:
(vi) Withdrawal of consent:
We will consider and act upon any request in accordance with applicable data protection laws. If we are relying on your consent to process your Personal Data, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.
If you are resident in the European Economic Area and you believe we are unlawfully processing your Personal Data, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
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