Complete JackpotCity Casino Review for Canadian Players

JackpotCity logo


  • 67+ Live Dealer Games
  • 15+ Supported Currencies
  • Mobile App iOS / Android

Welcome bonus 100% up to C$1,600

Payment Methods


One of the oldest stars in the Canadian gambling sky is JackpotCity Casino, which is a gambling site that has been around since 1998. The platform has gone through multiple changes since then, and is now offering an exciting game selection with more than 500 games, generous bonus offers, surprises for their loyal players and much more! Are you curious about JackpotCity Casino? Our guide below will walk you through everything you need to know.


  • Aleksandra Nolan
  • Updated: 11.01.2023

  • Updated: 11.01.2023


    Introducing JackpotCity Casino

    JackpotCity is a casino that is eCOGRA-certified and very well established on the gambling market, and it has been open for business since 1998. The site offers around 500 top casino games that clearly demonstrate the importance of quality over quantity, and you are guaranteed a secure gambling experience since the casino is licensed by MGA.

    You’ll find an exciting mix of slots, table games, live casino and progressive jackpots when you gamble at JackpotCity, along with popular games like bingo and keno. If you want an online casino with years of experience, a good mix of casino games, an overall RTP of approximately 96% and bonuses to reward new and returning players, then JackpotCity is a gambling site you don’t want to miss out on.


    Jackpotcity Casino Canada Overview

    Casino Information
    Website JackpotCity
    Game DeveloperMicrogaming, Evolution Gaming, Ezugi, Pragmatic Play, On Air Entertainment
    Live Casino
    Minimum DepositC$5
    Payment OptionsVisa, MasterCard, Skrill, Neteller, Bank transfer, Interac, Trustly, Pix, Instant bank transfer, ecoPayz, EntroPay, iDeal, Instadebit, Paysafecard, Maestro, PoLi, Apple Pay, iDebit, MuchBetter
    SupportEmail, Live Chat, Telephone

    Welcome Bonus & Promotions

    JackpotCity Impresses with Its Generous Bonuses

    How do you feel about top rewards for new and returning players, as well as exciting VIP bonus opportunities and bonuses with free spins? If this sounds good to you then we bet you’re going to love JackpotCity! This casino offers more than just the jackpots indicated in its name, and you’ll find some of the best bonus offers in the business.

    A Welcome Bonus of up to $1,600

    Having different casino bonuses to choose from is great, but so is getting an unbelievable offer when you first sign up! There are some great casino bonuses out there, but when was the last time you came across a bonus of up to $1,600? This is what you get when you join this exciting casino site!

    Welcome Deposit Bonus x4

    You get a welcome bonus on your first four deposits, and we are talking some pretty big bonuses thanks to the unusually high maximum amount! How much you get depends on the amount you deposit, but don’t forget that there are wagering requirements that need to be fulfilled. Deposit a minimum of $10 and get the following:

    • 1st Deposit: 100% Bonus on up to $400
    • 2nd Deposit: 100% Bonus on up to $400
    • 3rd Deposit: 100% Bonus on up to $400
    • 4th Deposit: 100% Bonus on up to $400

    If you were to deposit the maximum amount, the total bonus would add up to $1,600 in extra money to play with, which is one of the biggest welcome bonuses we have ever come across on the Canadian gambling market.

    Getting not only one casino deposit bonus like this but four is incredible, however, the wagering requirements are also significantly higher than usual (we’re talking 70X), and that is something you should be prepared for before deciding to accept a bonus.

    You have 7 days to claim these offers after first signing up, so if you do feel like making use of this impressive bonus you should make sure to do so before it expires. In a case where you accept the bonus but fail to meet the wagering requirements, your bonus will disappear and so will any winnings obtained with the bonus money.

    Other Bonuses May Be Available Occasionally

    The only permanent bonus offer at JackpotCity is the welcome bonus, but that doesn’t mean you’ll never be rewarded again! JackpotCity Casino likes to surprise their players with the occasional special promotion, and you can find these under the ‘Promotions’ tab on the website. You can also keep an eye on social media and sign up for the newsletter, as these promotions could appear and disappear equally fast.

    Game Providers

    Software & Game Developers Provide a Varied Game Library

    One of the most protruding game developers represented at JackpotCity Casino is Microgaming followed closely by Pragmatic Play and On Air Entertainment. You’ll find famous TV-inspired slots, live games and much more in the game catalogue. Additionally, JackpotCity appears to have aimed to satisfy as many players as possible, by providing what could be considered the ideal game selection.

    JackpotCity has done a good job at choosing the best providers, but also the best games from each, and most new games pop up fast so that you never have to miss out on a new release from your favourite game provider.

    Games Categories

    500+ JackpotCity Casino Slots & Table Games

    Most games from Microgaming are available at JackpotCity, so if this happens to be one of your preferred game providers, then you are inevitably going to love this casino! Get incredible slots with anything from the classics to slots based on your favourite TV show, or try some of the video slots if you want a more immersive experience.

    JackpotCity also features multiple progressive jackpots, where you play against other players at the same casino, and even the occasional tournament where the jackpot is collected from players of a specific game across multiple casino sites. These jackpots can become huge, giving you a chance to win millions.

    Last but not least, you will also find a nice selection of table games, such as Roulette, Poker or Blackjack.

    Live Casino

    The JackpotCity Live Casino Does Not Disappoint

    Are you a fan of live casino games with a real dealer? If so, JackpotCity certainly welcomes you inside! Their live casino is packed with different types of Roulette (including both American and European Roulette), Blackjack live tables, poker and sophisticated Baccarat, and you also get the opportunity to try a few game shows and wheels of fortune.

    The casino concept, as well as the games, are endorsed by the Assurance organization as well as by the e-Commerce Online Gaming Regulation, and you get to follow every move in the games via high-definition webcams that help elevate the gambling experience.

    Sportsbetting Availability

    Unfortunately, JackpotCity Does Not Offer Sports Betting

    Sports fans will be disappointed, but there is no sports betting available at JackpotCity, as the casino does not feature a sportsbook at this time. Instead, the site is fully focused on casino gambling with slot machines and live casino being their speciality.

    Mobile Compability

    Download the JackpotCity Casino App

    Both the Google Play Store and the App Store have a free JackpotCity app for you to download, and this app has received plenty of praise and good reviews from its users. It is fast, convenient and you’ll always have your favourite casino only a quick click away, without the need to even open up your internet browser to play.

    Payment Methods

    JackpotCity Offers Top Payment Methods for Canadian Players

    If there is one thing JackpotCity does well, it’s offering payment methods for every Canadian! The casino understands the Canadian need to be in charge of finances and keeping track of expenses, and this is shown in their long list of payment options where there is certainly something for everyone to feel comfortable with and use.

    Whether you are looking for fast payment methods, the safest ways to pay or payments you can make with your mobile phone, JackpotCity has got you covered! The one thing we noticed it lacking was the option to pay with crypto tokens like Bitcoin, but we’ll cross our fingers for future updates to meet the needs of those preferring to pay with crypto tokens.

    Here are some of the available payment methods at JackpotCity Casino:

    There are so many available casino payment services that you’ll be able to pick your favourite, and we would almost be surprised if the casino didn’t have what you were looking for. Don’t forget that JackpotCity, just like most casinos, requires you to use the same deposit and withdrawal method when possible.

    Pros & Cons

    The Pros and Cons of Jackpotcity Casino Canada



    • Bonus of Up to $1,600
    • Easy to Navigate the Site
    • Rewards for New and Returning Players
    • Over 500 Casino Games
    • Excellent Customer Service


    • No Sportsbook
    • High Wagering Requirements

    Licence & Regulations

    A Respectable Casino Name on the Gambling Market

    There is no doubt about JackpotCity being a casino you can trust; not only because of its Malta Gaming Authority licence, but also the eCOGRA Seal of Approval, which is known to weigh heavily in the industry. It shows that this is a gambling site that not only complies with existing regulations but also looks after its players by providing a welcoming and secure gambling environment, along with regular updates to improve its product.

    Jackpotcity casino Canada safety

    Customer Support

    Accessible Customer Support via Live Chat & Email

    Contact JackpotCity via the ‘Live Help’ button in the right top corner, as this will open up a live chat where you’ll have your questions answered almost instantly. The live chat is available 24/7 and is the ideal option for someone who doesn’t have the time to wait for hours for a response.

    We experienced that the live chat hosts were friendly, fast and knowledgeable, which is really all you can ask from a casino customer service. You can also review the FAQ located on the JackpotCity website to see if your questions have already been answered, as this will also save you a significant amount of time and effort.


    Our Final Thoughts

    JackpotCity is a fun casino packed with exciting slots, table games and anything else you may find yourself wishing for, and the only thing missing is sports betting.

    The website is beautifully designed with a real “Las Vegas feel” to it, and you get that vintage casino vibe as soon as you open it on your mobile phone or computer. Speaking of mobile phones, the JackpotCity mobile casino hits all the right targets with easy-to-use menus and a game selection that is almost as big as when playing on a laptop.

    Overall, JackpotCity offers all the modern features you would expect to find at an online casino site today, along with a very tempting welcome bonus offer. Do we wish there would have been a few more permanent bonus offers for returning players? Yes, but this is one of those cases where you can’t have everything. JackpotCity is a great site for both new and experienced players who are looking to have a good time while playing casino games.

    Welcome bonus 100% up to C$1,600

    Aleksandra Nolan

    Experienced online casino writer and reviewer who loves to share her knowledge and experience with others. She enjoys analyzing the latest trends in the industry and offering valuable tips to help others by having the most from betting at online casinos. She is constantly looking for new and interesting topics to write about and stays up-to-date on the latest changes in the online gambling industry.